+91 9150474808

Privacy Policy

Privacy Policy for GOGREEN CHARGING INDIA PVT LTD

At GOGREEN, we are committed to protect and respect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our electric vehicle (EV) charging stations, mobile apps, and related services. By using our services, you agree to the terms outlined in this Privacy Policy.

Last updated [Mar 26, 2025]

GOGREEN CHAGING INDIA PVT LTD (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our mobile application GOGREEN CHARGING INDIA PVT LTD. Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE APPLICATION.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Application after the date such revised Privacy Policy is posted.

This Privacy Policy does not apply to the third-party online/mobile store from which you install the Application or make payments, including any 3rd Party applications, which may also collect and use data about you. We are not responsible for any of the data collected by any such third party.

COLLECTION OF YOUR INFORMATION

We may collect information about you in a variety of ways. The information we may collect via the Application depends on the content and materials you use, and includes:

PERSONAL DATA

Demographic and other personally identifiable information (such as your name and email address) that you voluntarily give to us when choosing to participate in various activities related to the Application, such as chat, posting messages in comment sections or in our forums, liking posts, sending feedback, and responding to surveys. If you choose to share data about yourself via your profile, online chat, or other interactive areas of the Application, please be advised that all data you disclose in these areas is public and your data will be accessible to anyone who accesses the Application

DERIVATIVE DATA

Information our servers automatically collect when you access the Application, such as your native actions that are integral to the Application, including your location, liking as well as other interactions with the Application via server log files.

Geo-Location Information

We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using the Application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings but the location-based services will cease to work.

Mobile Device Access

We may request access or permission to certain features from your mobile device, including your mobile device’s [list all features that your app can connect to (eg. Bluetooth)]. If you wish to change our access or permissions, you may do so in your device’s settings.

Mobile Device Data

Device information such as your mobile device ID number, model, and manufacturer, version of your operating system, phone number, country, location, and any other data you choose to provide.

Push Notifications

We may request to send you push notifications regarding your account or the Application. If you wish to opt out of receiving these types of communications, you may turn them off in your device’s settings.

USE OF YOUR INFORMATION

(1)Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:

(2)Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Application to you.

(3)Enable user-to-user communications.

(4)Fulfill and manage purchases, orders, payments, and other transactions related to the Application.

(5)Generate a personal profile about you to make future visits to the Application more personalized.

(6)Increase the efficiency and operation of the Application.

(7)Monitor and analyze usage and trends to improve your experience with the Application.

(8)Notify you of updates to the Application.

(9)Process payments and refunds.

(10)Request feedback and contact you about your use of the Application.

(11)Resolve disputes and troubleshoot problems.

(12)Respond to product and customer service requests.

(13)Send you a newsletter.

(14)Solicit support for the Application.

DISCLOSURE OF YOUR INFORMATION

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, investigate violations, or protect the rights and safety of others.

Third-Party Service Providers: We may share your information with third parties that perform services for us, such as payment processing, data analysis, email delivery, hosting, and marketing.

Marketing Communications: With your consent, we may share your information with third parties for marketing purposes.

Online Postings: When you post content, your posts may be publicly visible.

Third-Party Advertisers: We may use advertising companies to serve ads based on your visits to the Application.

Affiliates: We may share your information with our affiliates who honor this Privacy Policy.

Business Partners: We may share your information with business partners to offer services.

Other Third Parties: We may share information with advertisers and investors for business analysis.

Sale or Bankruptcy: If we undergo a merger or acquisition, your information may be transferred to the successor entity.

TRACKING TECHNOLOGIES

Cookies and Web Beacons: We may use cookies, web beacons, tracking pixels, and other technologies to customize the Application and improve your experience.

Internet-Based Advertising: We may use third-party software for ads and marketing.

Website Analytics: We may use third-party analytics services such as Google Analytics to track usage.

THIRD-PARTY WEBSITES

The Application may contain links to third-party websites. Once you leave the Application, their policies apply.

SECURITY OF YOUR INFORMATION

We use administrative, technical, and physical security measures to protect your information. However, no system is impenetrable.

POLICY FOR CHILDREN

We do not knowingly solicit information from children under 13. If you become aware of such data, please contact us.

CONTROLS FOR DO-NOT-TRACK FEATURES

Most browsers include a Do-Not-Track (“DNT”) feature, but no standard exists. We do not currently respond to DNT signals.

OPTIONS REGARDING YOUR INFORMATION

Account Information: You may review or update your information or terminate your account.

Emails and Communications: You may opt-out of receiving emails and communications from us.

1. INFORMATION WE COLLECT

We may collect and process the following types of personal information:

  • Account Information: Name, email, phone number, payment details, and contact information.
  • Charging Session Data: Charging start/end times, energy consumed (kWh), vehicle details, and location.
  • Payment Information: Processed securely through third-party providers.
  • Location Information: If you use our mobile app or GPS services.
  • Usage Data: IP address, device information, and browsing behavior.

2. HOW WE USE YOUR INFORMATION

  • Provide Services: Operating and maintaining our charging stations.
  • Improve Services: Analyzing usage trends and customer experience.
  • Communication: Sending notifications, updates, and promotional offers.
  • Legal Compliance: Ensuring regulatory compliance and fraud prevention.

3. SHARING YOUR INFORMATION

We do not sell your data. However, we may share it under these circumstances:

  • Service Providers: Third-party providers (payment processors, cloud storage, analytics).
  • Legal Requirements: If required by law or government authorities.
  • Business Transfers: In case of mergers, acquisitions, or company restructuring.

4. DATA SECURITY

We implement security measures such as encryption and secure servers to protect your data. However, no online system is 100% secure.

5. RETENTION OF DATA

We retain personal data as long as required for service provision, legal compliance, and business purposes.

6. YOUR RIGHTS AND CHOICES

  • Access & Correction: You can update your personal data in your account.
  • Data Deletion: Request deletion, subject to legal obligations.
  • Opt-Out: Unsubscribe from marketing communications.
  • Withdraw Consent: You may withdraw consent for data processing.

7. THIRD-PARTY LINKS AND SERVICES

We are not responsible for third-party websites linked from our services. Please review their privacy policies.

8. CHILDREN'S PRIVACY

Our services are not intended for children under 16. If we discover data collected from a minor, we will delete it.

9. CHANGES TO THIS PRIVACY POLICY

We may update this policy periodically. Changes will be communicated via email or website notice.

10. CONTACT US

If you have questions, contact us at:

Email: admin@gogreenchargingindia.com

Phone: +91 9150474808

Contact Us: Click here